Clipido cares about your privacy and treats your personal data as confidentially as possible.
The protection of your privacy and your personal data is an extremely serious matter for us. We only collect, store and use your personal data in accordance with the content of this privacy policy ("Privacy Policy") and the applicable data protection provisions, in particular the provisions of the European General Data Protection Regulation ("GDPR") and national data protection provisions.
This Privacy Policy explains what personal data is collected and processed, for what purposes, how long we retain personal data, what your rights are in this regard and how you can contact us.
This Privacy Policy applies to, among other things, (i) our websites and platforms www.clipido.com and app.clipido.com (hereinafter our "Websites"), and the services and activities associated with them and (ii) all relationships via any other means of communication between you and us.
Clipido BV, with registered office at Haagdoornlaan 23, 3511 Hasselt and registered in the Crossroads Bank for Enterprises under company number 0800.987.297 (hereinafter "Clipido" or "we"), is responsible for processing your personal data as described in this Privacy Policy.
We point out that Clipido is the data controller for the processing of your personal data, which means that we have direct responsibility to you regarding the processing of your personal data. This Privacy Policy exclusively relates to our relationship with you as data controller.
It is important to note in this context that Clipido is in principle not a data controller with respect to the personal data processed in the context of our Clipido services (cloud storage) that we offer to customers. With respect to that personal data, the customer is the data controller and we are a processor. For more information about the processing of your personal data in the context of these service(s), we refer you to the privacy policy of the relevant customer(s).
Personal data is data that can be used to directly or indirectly identify an individual person. We may collect and process personal data in different ways, e.g. when:
Usually you provide us with your personal data yourself, e.g.:
We may also find, update, supplement and improve your contact details through public sources and social networks.
In principle, we only use your personal data to provide the services you request. If we use external service providers to provide these services, these service providers also only have access to your personal data exclusively in the context of their service provision. We have taken the necessary technical and organizational measures to ensure that data protection provisions are complied with and also require external service providers to do so. We have concluded data processing agreements with the third parties involved, which contain the necessary guarantees regarding the confidentiality and compliance with the privacy of your personal data.
Notwithstanding the foregoing, however, it is possible that Clipido discloses your personal data to the competent authorities (i) if Clipido is required to do so by law or legal proceedings and (ii) to protect and defend our rights.
We generally store your personal data on IT systems in the European Economic Area (EEA).
If personal data is nevertheless transferred to countries or organizations outside the EEA, an appropriate safeguard will always be provided. Any transfer of personal data outside the EEA to a recipient in a country that is not subject to a European Commission decision to provide an adequate level of protection is, however, subject to the provisions of a data transfer agreement that (i) contains the model contract clauses issued by the European Commission, or (ii) any other mechanism in accordance with the GDPR, or any other regulation relating to the processing of personal data.
You have various rights:
If you wish to exercise any of the above rights, please contact us by email at hello@clipido.com or by mail using the details below (under section 2.5).
When you submit a request to exercise your rights, we will first verify your identity through the appropriate and least privacy-intrusive means. We do this to prevent your data from falling into the wrong hands.
The exercise of your rights is in principle free of charge. When your request is manifestly unfounded or excessive, we may charge you a reasonable fee in light of the administrative costs incurred by us. In that same case, however, we may also choose not to respond to your request. You will always be informed of the reasons for this.
In any case, we will always inform you of the follow-up to your request within a period of one month at the latest. For complex or multiple requests, this period may be extended by two months, but we will also inform you of this necessary extension within the month.
To exercise your rights, for any questions or complaints regarding the processing of personal data, you can always contact us:
You can also always file a complaint with the supervisory authority of where you live. For Belgium, this is:
For more information regarding complaints and possibilities for redress, we invite you to consult the website of the Data Protection Authority: https://www.dataprotectionauthority.be/citizen/actions/lodge-a-complaint.
Under what circumstances Clipido collects, uses or otherwise processes different types of personal data about you, for what purpose, on what legal basis, for what period and with whom they are shared, is described below.
Clipido offers you as a customer a media management platform with which you can group and organize media files using intelligent tags.
Clipido may collect and process one or more of the following personal data from you as a customer:
However, we will never collect more personal data about you than is strictly necessary to achieve the purposes for which we have collected your personal data.
Clipido processes the above personal data for the following purposes:
Clipido processes the above personal data on the basis of the following legal grounds:
We keep your personal data until:
In the context of achieving these purposes, we may share your personal data with:
Clipido may collect and process one or more of the following personal data:
However, we will never collect more personal data about you than is strictly necessary to achieve the purposes for which we have collected your personal data.
Clipido processes the above personal data for the following purpose:
Clipido may collect and process one or more of the following personal data:
However, we will never collect more personal data about you than is strictly necessary to achieve the purposes for which we have collected your personal data.
In the context of achieving these purposes, we may share your personal data with:
Clipido may collect and process one or more of the following personal data:
However, we will never collect more personal data about you than is strictly necessary to achieve the purposes for which we have collected your personal data.
Clipido processes the above personal data for the following purposes:
Clipido processes the above personal data on the basis of the following legal grounds:
Clipido does not retain your personal data longer than necessary for the above purposes for which they were collected or until consent is explicitly withdrawn.
In the context of achieving these purposes, we may share your personal data with:
Clipido may collect and process one or more of the following personal data:
However, we will never collect more personal data about you than is strictly necessary to achieve the purposes for which we have collected your personal data.
Clipido processes the above personal data for the following purposes:
Clipido processes the above personal data on the basis of the following legal grounds:
Clipido will delete applicants' personal data no later than 4 weeks after the end of the application procedure, unless the applicant has explicitly given consent to retain his/her data for a longer period. In that case, Clipido will retain the personal data for a period of 1 year, after which the applicant will be asked whether he/she wants to extend his/her consent.
In the context of achieving these purposes, we may share your personal data with:
We may update this Privacy Policy from time to time. Therefore, we recommend that you consult it regularly so that you are aware of any changes.
Last updated on October 21, 2024.